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Design a Customer Intake Form

6. Small Business Essentials (Documents & Operations) ⏱ 20 minutes min 📊 Beginner

Objective

Create the questions for a new client or customer intake form to gather what you need upfront.

Materials Needed

  • AI chat tool
  • Details about your business and services

Step-by-Step Instructions

  1. 1

    Describe your business and what information you need from a new client before starting work.

  2. 2

    Prompt: 'Write intake form questions to gather everything I need from a new client before our first appointment/project.'

  3. 3

    Ask the AI to flag which questions are essential vs. nice-to-have, to keep the form short.

  4. 4

    Ask for a friendly intro sentence explaining why you're asking for this information.

  5. 5

    Build the form in Google Forms using the AI-written questions.

Instructor TipShorter forms get completed more often — encourage students to cut anything not truly necessary.
TakeawayA well-designed intake form saves time on every new client relationship by front-loading the right questions.

Tools Used

  • ChatGPT
  • Claude.ai