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Create a Customer Review Request Template

7. Marketing, Content & Social Media for Small Business ⏱ 15 minutes min 📊 Beginner

Objective

Write a friendly, non-pushy message asking satisfied customers to leave a review.

Materials Needed

  • AI chat tool
  • Links to your Google, Yelp, or Facebook review page

Step-by-Step Instructions

  1. 1

    Describe your business and where you'd like reviews (Google, Yelp, Facebook).

  2. 2

    Prompt: 'Write a short, friendly message asking a happy customer to leave a review, including a direct link placeholder.'

  3. 3

    Ask for a second version to send by text message, shorter than the email.

  4. 4

    Ask the AI for tips on the best timing to send a review request.

  5. 5

    Save both templates for use after your next great customer interaction.

Instructor TipTiming matters as much as wording — discuss sending requests right after a positive experience, not weeks later.
TakeawayA simple, consistent review request habit meaningfully grows a business's online reputation over time.

Tools Used

  • ChatGPT
  • Claude.ai