Design a Customer Intake Form
6. Small Business Essentials (Documents & Operations)
⏱ 20 minutes min
📊 Beginner
Objective
Create the questions for a new client or customer intake form to gather what you need upfront.
Materials Needed
- AI chat tool
- Details about your business and services
Step-by-Step Instructions
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1
Describe your business and what information you need from a new client before starting work.
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2
Prompt: 'Write intake form questions to gather everything I need from a new client before our first appointment/project.'
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3
Ask the AI to flag which questions are essential vs. nice-to-have, to keep the form short.
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4
Ask for a friendly intro sentence explaining why you're asking for this information.
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5
Build the form in Google Forms using the AI-written questions.
Instructor TipShorter forms get completed more often — encourage students to cut anything not truly necessary.
TakeawayA well-designed intake form saves time on every new client relationship by front-loading the right questions.
Tools Used
- ChatGPT
- Claude.ai